FAQ

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General Questions

[/vc_column_text][vc_toggle title=”How do I contact you?” el_id=”1439280237917-6fc25307-90be”]You can email us at hi@woow.com[/vc_toggle][vc_toggle title=”Where are you located? ” el_id=”1439280676704-51a6d661-0fb1″]We’re located in 69 New York,CA, 1239 USA[/vc_toggle][vc_toggle title=”What forms of payment do you accept?” el_id=”1439280815051-2e0297b1-20ec”]We accept all major credit cards, as well as Paypal.[/vc_toggle][vc_toggle title=”Do you have a different size?” el_id=”1439280707223-163a2d69-1e82″]We only have the sizes listed on the product page in stock. We unfortunately only carry limited sizes in stock.[/vc_toggle][vc_toggle title=”How do I cancel an order?” el_id=”1439280843789-f82e3886-bf9b”]Write us as soon as possible at hi@dmcs.com. Once something has shipped, we can no longer cancel and refund an order.[/vc_toggle][vc_toggle title=”Something is wrong with my order?” el_id=”1439280752249-4ceb6c51-79cc”]Please contact us as soon as possible at hello@shopkoshka.com. Once something has shipped, we can no longer make changes to your order.[/vc_toggle][vc_toggle title=”Will I fit into a garment listed as one size/free size? ” el_id=”1439280773512-23f71bf9-5a45″]Our one size garments are items that are meant to be worn oversized, are free flowing or adjustable. If you wear a size small to large, these items will generally fit you. Please check our measurements and size guide! We list out model’s measurements as a reference.[/vc_toggle][/vc_column_inner][/vc_row_inner][vc_row_inner css=”.vc_custom_1439278659837{padding-right: 30px !important;}”][vc_column_inner][vc_column_text css=”.vc_custom_1439281176181{margin-top: 10px !important;margin-bottom: 20px !important;}”]

Shipping

[/vc_column_text][vc_toggle title=”How do I contact you?” el_id=”1439281048480-dd319822-e2ff”]You can email us at hi@woow.com[/vc_toggle][vc_toggle title=”Where are you located? ” el_id=”1439281048832-c3bb956d-2bd0″]We’re located in 69 New York,CA, 1239 USA[/vc_toggle][vc_toggle title=”What forms of payment do you accept?” el_id=”1439281049207-d24be86b-b2f3″]We accept all major credit cards, as well as Paypal.[/vc_toggle][vc_toggle title=”Do you have a different size?” el_id=”1439281049557-438324d0-ed1e”]We only have the sizes listed on the product page in stock. We unfortunately only carry limited sizes in stock.[/vc_toggle][vc_toggle title=”How do I cancel an order?” el_id=”1439281049923-e9079637-e3be”]Write us as soon as possible at hi@woow.com. Once something has shipped, we can no longer cancel and refund an order.[/vc_toggle][vc_toggle title=”Something is wrong with my order?” el_id=”1439281050295-1920aa9b-4ebf”]Please contact us as soon as possible at hello@shopkoshka.com. Once something has shipped, we can no longer make changes to your order.[/vc_toggle][vc_toggle title=”Will I fit into a garment listed as one size/free size? ” el_id=”1439281050690-d5928ddb-1600″]Our one size garments are items that are meant to be worn oversized, are free flowing or adjustable. If you wear a size small to large, these items will generally fit you. Please check our measurements and size guide! We list out model’s measurements as a reference.[/vc_toggle][/vc_column_inner][/vc_row_inner][vc_row_inner css=”.vc_custom_1445811643267{margin-bottom: 50px !important;padding-right: 30px !important;}”][vc_column_inner][vc_column_text css=”.vc_custom_1439281184090{margin-top: 10px !important;margin-bottom: 20px !important;}”]

Returns/Exchange

[/vc_column_text][vc_toggle title=”How do I contact you?” el_id=”1439281077401-145167d4-bc25″]You can email us at hi@dmcs.com[/vc_toggle][vc_toggle title=”Where are you located? ” el_id=”1439281077858-2e15c5c6-bd7d”]We’re located in 69 New York,CA, 1239 USA[/vc_toggle][vc_toggle title=”What forms of payment do you accept?” el_id=”1439281078292-b87f7bfe-d2aa”]We accept all major credit cards, as well as Paypal.[/vc_toggle][vc_toggle title=”Do you have a different size?” el_id=”1439281078768-58c277f0-601e”]We only have the sizes listed on the product page in stock. We unfortunately only carry limited sizes in stock.[/vc_toggle][vc_toggle title=”How do I cancel an order?” el_id=”1439281079266-27f2e13e-9047″]Write us as soon as possible at hi@dmcs.com. Once something has shipped, we can no longer cancel and refund an order.[/vc_toggle][vc_toggle title=”Something is wrong with my order?” el_id=”1439281079740-26035f77-cb55″]Please contact us as soon as possible at hello@shopkoshka.com. Once something has shipped, we can no longer make changes to your order.[/vc_toggle][vc_toggle title=”Will I fit into a garment listed as one size/free size? ” el_id=”1439281080189-02ee369e-0161″]Our one size garments are items that are meant to be worn oversized, are free flowing or adjustable. If you wear a size small to large, these items will generally fit you. Please check our measurements and size guide! We list out model’s measurements as a reference.[/vc_toggle][/vc_column_inner][/vc_row_inner][/vc_column][vc_column width=”1/3″][vc_row_inner css=”.vc_custom_1439277562581{border-top-width: 1px !important;border-right-width: 1px !important;border-bottom-width: 1px !important;border-left-width: 1px !important;padding-top: 15px !important;padding-right: 15px !important;padding-bottom: 15px !important;padding-left: 15px !important;background-color: #f7f8f9 !important;border-left-color: #d1d4d6 !important;border-left-style: solid !important;border-right-color: #d1d4d6 !important;border-right-style: solid !important;border-top-color: #d1d4d6 !important;border-top-style: solid !important;border-bottom-color: #d1d4d6 !important;border-bottom-style: solid !important;}”][vc_column_inner][vc_column_text css=”.vc_custom_1439277606319{margin-top: 0px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;}”]

NEED SUPPORT

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